Shipping Updates Regarding the Canada Post Strike

Update 11/19/2024: At this time, we cannot offer alternative shipping options for cosmetic goods such as soap, bath goods, etc. to the US/INTL. These items are regulated goods that are more secure in the hands of the USPS/National Postal Services. I also want to avoid potentially any charges incurred to you by Customs by other companies.

At the moment, Rings and Non-Cosmetic Goods (Prints, Keychains, etc.) will be shipped via Chit Chats to USA/INTL only. Some shipments may be able to go out via UPS within Canada, but this is not guaranteed. These items may not arrive in time for Christmas, so I kindly ask that you only purchase items that are not on a time constraint. Thank you so much!

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Beginning Friday November 15 2024 at 12:01 am EST, the Canadian Union of Postal Workers (CUPW) has begun a national strike. As a result, packages are not accepted at postal offices and there is no internal movement during this time. Currently there is no end date to this service disruption.

We wholly stand by the CUPW's decision to disrupt for better working conditions. In the meantime, this is our temporary course of action:

  • An email will be sent to the email on file for each order placed during the strike. If you are on Bluesky, you're encouraged to leave your handle in the notes section of your order to receive more consistent updates via DM.
  • Cosmetic Goods to the US - All Cosmetic Goods to the US must be sent via Canada Post, so these items will be delayed significantly. You may either refund the order or choose to wait, even if the package may be delayed after the Holidays.
  • Cosmetic Goods to Canada - Some orders in Canada are given the option to ship via UPS on our end. In most cases, the price difference is not significant, but this is a case-per-case basis. If your item is a similar price via UPS, your package will be sent out via UPS service. If your item is a significant price difference, you will be contacted to discuss if you would like to cover the difference, wait, or cancel your order.
  • Non-Cosmetic Goods - All orders that are not regulated goods (Rings, Keychains, Pins) will be shipped via Chit Chats.

Etsy: Our Etsy store primarily serves US/CAN/UK/EU addresses via USPS. Anything that is non-cosmetic will be sent via ChitChats and orders will be updated with the ChitChats tracking number. Cosmetic orders will receive an Etsy message as soon as possible to discuss course of action for each order.

As a result, the only information we have regarding any packages is whatever is available to you via your tracking number. Should you have other questions about any of your orders, you are encouraged to reach out to us via one of these channels:
Bluesky DM: @itsuff14.bsky.social
Etsy: Via Etsy Messages
Contact Email: Via Contact Page

Thank you so much for your support during this time! We appreciate your decision to support our small business during this busy season!

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